Call for Paper: 2022 CCF 15th International Conference on Service Science (CCF ICSS 2022)
来源: 李丹/


CCF International Conference on Service Science (CCF ICSS) is an annual academic event initiated by IBM and directed by the Advisory and Steering Committee on Serviceology in China, and is also one of the top events of service science community in China. ICSS features a unique mix of academic, industrial, and cross-discipline topics, and provides a platform for the presentation and exchange of research results and practical experiences as well as education development on serviceology. ICSS also aims at bridging the perspectives of researchers and the needs of practitioners. The speakers in the conference include many of the leading service science experts from both academia and service industries around the world.

The previous fourteen ICSS events were successfully held at Beijing (2008 and 2009), Hangzhou (2010), Taipei (2011), Shanghai (2012), Shenzhen (2013), Wuxi (2014), Weihai (2015), Chongqing (2016), Xiamen (2017), Shanghai (2018), Tianjin (2019), Xining (2020, online), and Xi’an (2021). Over 120 experts around the world attended each of the ICSS conferences. Following this trend, ICSS 2022 will be held in Zhuhai, which is a coastal city in Guangdong Province and adjacent to capitalist Macau. Zhuhai is also one of China's prettiest, cleanest, greenest cities with a beautiful coastline and wavy palm trees, as well as being voted China's most livable city and attracting millions of tourists every year all over the world.

The CCF 15th International Conference on Service Science (CCF ICSS 2022) aims to bring together scholars and students, researchers and managers of serviceology related areas and industries for intellectual exchanges, research cooperation, education and professional development. CCF ICSS 2022 will offer keynote speeches and several research topics, for inviting presentations of theoretical research findings and case study in service science and its related fields, and also offers excellent networking opportunities to participants, with a wonderful taste of local culture and scenery in Zhuhai.


Call for paper / CFP

CCF ICSS 2022 research track seeks original, unpublished research papers reporting substantive new work in various aspects of services science, management, engineering, and technology. Research papers must properly cite related work and clearly indicate their contributions to the field of serviceology and related fields. All topics relevant to serviceology are of interest, but the conference program committee particularly encourages submissions in the following categories: 

  1. Digital Services: Open challenges and Future Perspectives
  2. The Policy, Regulation and Governance of Digital Services
  3. The Design Process for Digital Services
  4. Advanced Service for Digital economy
  5. Intelligent and cognitive technologies for services
  6. Service science theory
  7. Service management, operation and optimization models, theories and algorithms
  8. Service innovation and design methodologies
  9. Software service engineering, crowdsourcing, open source, and DevOps
  10. Big data, big services, crossover services, and Internet of Services
  11. Cloud services and edge services
  12. Service in IoT and CPS
  13. Blockchain-inspired services computing paradigms
  14. Industrial service practices
  15. Service education, including curricula, courses and case studies
  16. Service in advanced Healthcare, including diagnosis and prediction
  17.  Possible service in meta-universe


Submission Guidelines

1. Submission System

Please submit your manuscript to: 

2. Author Guidelines and Templates

Each paper will be rigorously reviewed by three members of the program committee based on relevance to ICSS, significance, originality, technical soundness and clarity of presentation. All submissions must be original work and must not have been published elsewhere and must not be currently under consideration by any other conferences or journals.

An original submitted papers should be formatted following the templates in The submission of long papers is limited to 8 pages (double column) and the submission of short papers is limited to 6 pages (double column).

3. Conference Website



Accepted papers will be included in the conference proceedings which will be published by IEEE CPS and will be included in IEEE Xplore and the IEEE Computer Society (CSDL) digital libraries. IEEE will arrange for indexing through IEE INSPEC, EI (Compendex), Thomson ISI, and other indexing services, but the conference and IEEE CPS cannot ensure that your accepted papers are finally indexed.

Meanwhile, extended version of some high-quality accepted papers will be recommended to the following journals: Digital Communications and Networks, Wireless Communications and Mobile Computing, and Security and Communication Networks. The conference and the journal editors cannot ensure that your extended papers could be 100% accepted by the journals. If your papers were accepted by the journals, you should pay publication fee (if necessary) at the request of the journal editors.



Venue and Accommodation

1. Venue

Zhuhai Wu Shunde International Academic Communication Center, Sun Yat-sen University

Address: Zhuhai Campus, SYSU, Zhuhai, China


2. Accommodation

    1)Zhuhai Wu Shunde International Academic Communication Center, Sun Yat-sen University (in Chinese: 中山大学珠海伍舜德国际学术交流中心)

       Address: Zhuhai Campus, SYSU, Zhuhai, China

    2)Jingyun Hotel (in Chinese: 静云公馆)

       Address: No. 3337, North Qinglv Road, Zhuhai, China



Contact us

Wuhui Chen

Email: ,


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